Privacy Policy

At RAAZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or placing an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details

  • Payment information (processed securely through our payment providers)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and services.

  • Respond to your inquiries.

  • Send promotional emails or offers (only if you choose to receive them).

3. Payment Security

We do not store your payment card details on our servers.

All payments are processed through secure and trusted payment providers using industry-standard security measures.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers, such as courier companies and payment processors, when necessary to complete your order or provide our services.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You can disable cookies through your browser settings, although some features of the website may not function properly.

6. Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to keep your information secure, no online system can guarantee complete security.

7. Your Rights

You have the right to:

  • Request access to your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal data where applicable.

  • Unsubscribe from marketing emails at any time.

To make any of these requests, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be posted on this page and become effective immediately upon publication.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our customer support team. We're happy to assist you.